How to Test Skype

How to Test Skype - Skype has a built in test call feature that allows you to ensure that your setup is in working order. Search for Echo123 and call the test service to record and playback a message. What you hear in the test call is likely to match how others will hear you and may indicate which of your settings needs adjustment.

Steps

1

Press the search button and type "Echo123". "Echo / Test Sound Service" will appear in the results. This is a bot service integrated into all users’ contact lists that will automatically answer your call.

2

Call Echo. Tap the search result to open a conversation window. Press the “Call” button to begin a test call.

3

Follow the recorded instructions. Echo will prompt you to leave a message after the beep. After a few moments, a second beep will indicate the recording time is up and the message will be played back.

• Not hearing the recorded instructions indicated a problem with your speakers. Not hearing the playback indicated a problem with your microphone.

4

Hang up to end the test. Press the red “End Call” button to hang up.

5

Troubleshoot sound issues on mobile. Since a mobile device cannot utilize external hardware, there is no option in the app settings to adjust your levels. However, there are a few options to try and solve possible problems.

• If the recorded message is too quiet, simply turn up the volume on the phone.
• If you have other apps that utilize the microphone, try uninstalling or disabling them to rule out the possibility of interference.
• Check network connectivity. A bad connection can mean dropouts in sound and does not indicate an issue with the speaker or microphone.

6

Test your video settings. The Skype app does not have a built in video test, but you can use you devices Camera app to preview how you will look by setting the camera to self-facing. Alternatively you can call yourself with another device to check the video quality.

• You can toggle your video quality between high and low quality in the Skype settings menu.

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